General info on bookings

When to come and when to go

SPNKD does not have a front desk like a regular hotel. Luckily we aren’t regular, right? Our host will wait for you on the agreed time and will leave afterwards, giving you all the privacy you need. Therefore we ask to arrive on the time you provided so we can avoid useless waiting time. We consider the default check-in time of the booking in case you haven’t provided an arrival time.

Please leave the Loft before the check-out time. If the room is not vacated until later, SPNKD is entitled to charge for additional use of the room at the rate of €50 per additional hour.

The host will leave SPNKD when you haven’t arrived 30 minutes after the agreed time. The host will come back to welcome you as soon as you confirm your arrival at SPNKD. We’ll charge €25 for a late arrival. You can change your arrival time by sending a text message at least 1 hour before the agreed time. 

Guest who do not show up at SPNKD within 2 hours after the agreed time without contacting us will be considered as a No Show. Their booking will automatically be cancelled without refund of the booking. Cleaning fees, warranty deposit and other optional orders will be fully refunded upon cancellation.

You’ll receive the address of the SPNKD Loft after booking.

Parking

You are welcome to park your car inside the garage for the duration of your stay. There’s one parking spot available for SPNKD guests. You can find extra street parking in the surrounding area. 

Rates

Our rates include VAT, other taxes and cleaning. We like to keep things simple.

House Rules

Please keep in mind our House Rules when staying at SPNKD.  

Distribution of images

By accepting the general policies you agree to not distribute any images taken at the SPNKD lofts without permission. 

Photoshoots

We love creativity and we support content creators.

Organised photoshoots are strictly for work, not for play. You are welcome to book play sessions separately. Use of towels and kimonos are not included. Requests for pornography or escort promotion shoots will be declined.

The Content Creator does not breach any confidence or invade the privacy of any person and is not in breach of any legislation.

Non-Commercial shoots

We welcome content creators to explore the SPNKD Loft – professional, amateur, hobbyist or Instagrammers and take photos for non-commercial purposes i.e. for your own pleasure and interest, art, publication on your websites / blogs/ social media etc but not for monetary gain.

We allow maximum 6 people on set. Please contact us if you have projects with more participants or crew.

Don’t forget to tag us!

Commercial shoots

Any commissioned work for which you will be paid (advertising, marketing material, photos or video for any business entity) or you are shooting specifically to sell. The content creator receives the commercial rights to use images taken at the SPNKD Loft.

We allow maximum 6 people on set. Please contact us if you have projects with more participants or crew. 

Terms & conditions

Adults only

Only adults (18+) are allowed in the SPNKD playroom.

No animals are allowed in the building (except guide dogs) unless otherwise agreed with SPNKD.

Liability

We will only reimburse damage caused by wilful intent or gross negligence by our staff. All liability is limited to the maximum amount of the total costs of your stay or event. We are not liable for consequential damages (for example, if you are unable to work). In case you or your guests cause damage to anything in our Loft, you will be held liable for the damage caused. In the case of minor damage, we may choose to charge a minimum of €200 per case. If it leads to a claim, this will be communicated by our staff beforehand. We will either deduct the amount from your warranty deposit or send an invoice.

Time of departure

On the agreed day of departure, rooms shall be vacated by the agreed check-out time. If the room is not vacated until later, SPNKD is entitled to charge for additional use of the room at the rate of €50 per additional hour.

Extremely dirty Loft

In the case the Loft is left extremely dirty, an extra cleaning fee of €75 will be charged.

Use of mini bar

Use of mini bar is free. 

Except in case of excessive alcohol consumption. An extra fee will be charged.

Refund

When you cancel your booking you’ll be refunded using the same payment method as the one you used for making the booking. When you modify your booking, any potential refund will be made using the same payment method as the one you used for making the booking.

Parking

Parking on our premises is at your own risk. For example, damage to the vehicle or burglary.

Parking is only allowed on the indicated parking spot. During weekdays from 18:00 until 9:00. During weekends form Friday 18:00 until Monday 9:00. 

An extra fee of €50/hour will be charged in case of using other parking spots than the SPNKD parking or when leaving your car on the SPNKD parking outside the indicated hours. SPNKD reserves the right to remove your car.

Payment

We only accept payments via

Credit cards
Bank cards
PayPal
Apple Pay
iDeal
Sepa Transfer
Bank applications of Belfius and KBC

The SPNKD guest cannot hand over a room to third persons, even if the period for which the guest paid has not yet expired. 

Smoking

Use our Loft for your desires, but not for smoking. There’s a smoking area outside on the terrace. If you smoke inside the Loft or tamper with the smoke alarm we will charge you a €200 fee. 

Drugs and Prostitution

Drugs (use, possession and selling of any kind) and prostitution are not tolerated at SPNKD.

Harassment and undesirable behaviour

SPNKD reserves the right to immediately expel people who cause harassment and / or offensive or discriminating behaviour towards other guests and / or employees of SPNKD. If SPNKD deems it necessary, the group to which the one(s) causing the harassment belong(s) can also be expelled, regardless of whether other persons have caused harassment within that group. The tenant is responsible for the behaviour of his or her guests. The tenant is, in the case of expulsion, not entitled to compensation because of inconvenience. In the case of expulsion, the tenant must pay the rent of the Loft.

Photoshoots

‘Non-Commercial’ excludes any sale of this work or any portion thereof for money, even if the sale does not result in a profit by the seller or if the sale is by a nonprofit or NGO. SPNKD isn’t transferring the commercial rights of the SPNKD Loft in case of Non-Commercial shoots.

SPNKD transferring the (commercial) rights of the SPNKD Loft in case of Commercial shoots.

SPNKD keeps the right to reject the usage of images in case of (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information. We reserve the right to terminate your use of images taken at SPNKD for violating any of the prohibited uses.

Jurisdiction

In the unlikely event that any dispute may arise, it will be subject to the jurisdiction of the competent court in Antwerp.

Force majeure 

Circumstances which cannot be attributed to SPNKD, which are of such a nature that compliance to the agreement cannot reasonably be asked or not in its full extent (such as, but not limited to (i) extreme weather, (ii) revocation of one or more permits, (iii) epidemics and pandemics and governmental measures announced by the government for that reason and (iv) national mourning) gives the right to SPNKD to dissolve the assignment in whole or in part and/or to suspend its execution without any obligation for damages. In that case, SPNKD reserves the right to reimbursement. SPNKD advises the Clients and hotel guests to be insured against these risks. An appeal to discontinuation by the client/guests due to force majeure is excluded. The aforementioned does not affect the applicable cancellation conditions.

Cancelation & Rescheduling policy

Bookings

You are allowed to reschedule your booking up to 3 days before arrival. Rescheduling can be done on the personalised Guest page linked to your booking. You can only reschedule to a free date in the SPNKD booking calendar. 

You are allowed to cancel your booking for free up to 20 days before arrival.

19-8 days before arrival 50 % of the booking amount will be charged.

Cancellation later then 7 days prior to arrival will be charged 100% of the booking amount.

When canceling a rescheduled booking, the initial booking date will be taken into account.

Please contact us via email if you want to cancel your booking.

Cleaning fees, warranty deposit and other optional orders will be fully refunded upon cancellation.

Events

You are allowed to cancel or reschedule your registration for free up to 11 days before the event date.

Cancellation later then 10 days prior to the event will be charged 100% of the ticket price unless the free spot is taken by someone else.